
About Us
We’re here to understand what matters most to you and then to help you protect those things–it’s about making financial sense.

Making Financial Sense
Our Agency
Welcome to CA Insurance Now, a family-owned and operated insurance agency based in Rancho Santa Fe and proudly serving clients throughout California.
We provide a customized, client-first approach to insurance, helping individuals, families, and businesses find coverage that truly fits their needs. As an independent agency, we focus on building long-term relationships rooted in trust, education, and clear communication. Insurance can feel overwhelming, and our mission is to simplify the process so clients feel confident in their decisions.
Through a thoughtful review, strategic design, and careful implementation, we develop comprehensive insurance solutions tailored to protect what matters most—today and into the future. Our goal is to make insurance clear, manageable, and aligned with your financial priorities. At CA Insurance Now, we believe in making financial sense every step of the way.
Dedicated team of professionals
Meet our team
Get to know the talented individuals behind our travel agency

John Pollard
Insurance & Financial Services Professional | Co-Owner | Agent
CA License # 0G32840

Phoebe Chongchua Pollard
Director of Operations | Co-Owner | Agent
CA License # 4408856

Kent Kerner
Insurance Sales Associate, CA License # 4426448
With a solid foundation in financial services and a dynamic career spanning over a decade, Kent Kerner is a seasoned professional currently serving as a Sales Associate at CA Insurance Now.
He brings expertise in secondary marketing analysis and lock desk operations, honed through previous roles at Residential Wholesale Mortgage, Inc. and MCT, where he developed strong analytical and operational skills.
Kent holds a Bachelor’s Degree in Psychology and a Minor in Business Administration from the University of Arizona (2009–2013). He leverages his analytical expertise and commitment to understanding customer needs to deliver exceptional service and personalized insurance solutions, ensuring clients receive the best coverage for their unique situations.
Kent is based in San Diego, California, where he continues to grow his career in the insurance and financial sectors. In his free time Kent enjoys playing tennis where he regularly competes in local leagues and tournaments.

Siena Chongchua-Morris
Quoting Specialist, CA License # 4542480
Siena is a dedicated professional with experience in insurance quoting for auto and home insurance carriers across California. Known for her keen attention to detail.
Siena plays a vital role in supporting our team by collecting and inputting essential client information, assessing coverage needs across multiple carriers, and preparing comprehensive files for our sales team.
Siena graduated from Cal State Fullerton’s BFA Acting program cum laude. Before transitioning to the insurance industry, Siena worked in the documentary film industry, where she managed client services for filmmakers, honing her skills in relationship-building and project management. Her diverse background enables her to bring a unique perspective and creative problem-solving approach to her work.
In her free time, Siena is a passionate playwright, using her creativity to craft captivating stories for the stage. She is also a certified yoga teacher, an avid hiker who loves discovering new trails, and an active participant in her local arts community.

Karen Honer
Customer Service Representative
Karen Honer is our Customer Service Representative (CSR). She combines her problem-solving skills with a people-first approach to handle any challenge with confidence and care.
Whether resolving a complex issue or finding ways to simplify processes, Karen’s mission is always the same: to ensure every customer feels valued, supported, and heard.
Karen’s background includes roles as a Claims Adjuster at Progressive and a Subrogation Adjuster at GEICO, where she gained experience in claims resolution, risk management, and building strong customer relationships. These skills shaped her into a thoughtful and effective problem solver who understands the importance of putting clients first.
Outside work, Karen channels her creativity through writing, blogging, and sharing stories at open mic nights. She also enjoys beach days and staying active, bringing her passion for self-expression and personal growth into every aspect of her life.

Get A Quote
We’re here to help.
We are here to help protect and guide you.
Our Approach
Whether it’s home, auto, life or commercial insurance for your farm our winery, our team of insurance professionals is here to help you protect what matters most.
We are your comprehensive resource for all your insurance and financial needs. We research, investigate, and write on topics that help you Make Financial Sense of your insurance and finances. The insurance industry is full of confusing and misleading information. We break it down and help you understand what you need and why. Have a question? We love to chat about insurance and financial services; feel free to contact us today.


Live Fit Magazine
We don’t just insure wineries and farms, we travel to learn about them– to see the vineyards, and explore wine regions and farms. Then we write about our adventures over at Live Fit Magazine.
